All pre-orders will be shipped on the official release date. Our goal is for you to receive your product right when the new set launches – often it even arrives on the release day itself.

Yes, that's possible. However, please note: If your order includes pre-orders, the entire order will be shipped together on the release date. This way, you save on shipping costs and receive everything safely in one package.

Sometimes manufacturers or distributors postpone the release date at short notice. Should this happen, we will of course inform you immediately by email about the new shipping date. Your order will remain secure.

Pre-ordering lets you secure your desired products before they potentially sell out. Especially with limited editions and popular TCG releases, pre-orders are often the only way to be there on launch day.

In 99.9% of all cases, we can fulfill every pre-order, as we deliberately and cautiously adjust our available quantities only after receiving guaranteed delivery commitments. Should a manufacturer or distributor nevertheless deliver less stock, we will inform you immediately and offer you either a refund or – if available – an upgrade to a similar product. Of course, you can cancel your pre-order at any time before shipment.