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Do you have any questions?
We have the answers.
Here you will find the most frequently asked questions about cardcosmos, our trading card games, orders, shipping, payment and card purchases. If your question is not answered here, please contact our cardcosmos customer service at any time – we will be happy to help you.
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FAQ – Frequently Asked Questions
Products
8 Questions
Order
7 Questions
Shipping & Delivery
7 Questions
payment
7 Questions
Returns & Refunds
7 Questions
Purchase & Valuation
7 Questions
Products
Yes. All trading card products are original, new, and factory sealed. Only unopened displays, boosters, and packs are sold.
Yes. Cardcosmos is supplied exclusively by authorized, official distributors. Gray market imports or unauthorized sources are not used.
The WPN status confirms that cardcosmos is officially recognized by Wizards of the Coast and meets strict quality, trade, and community standards.
No. Cardcosmos does not sell grey market imports, reprints, or re-produced cards. All products come from regular, official production and supply chains.
Depending on the product, cards are available in German, English, Japanese, or Korean. The language is always clearly stated in the product description.
Yes. Minor external transport or storage marks on the outer packaging are possible and do not constitute a defect, as long as the product is still sealed in its original packaging.
Yes. All products offered are new, unused, and have not been previously opened or sorted.
By sourcing exclusively through official distributors, internal testing processes and documented supply chains, the risk of counterfeit products is eliminated.
Order
Cancellation is possible as long as the order has not yet been shipped. The request should be made to customer service as soon as possible.
Changes or summaries are possible as long as the order is not yet being processed or shipped.
Orders are generally processed on the same or next business day after payment is received. If the order is received by 12:00 PM on a business day and the item is in stock, it is usually shipped the same day. For pre-orders, the shipping date specified in the product description applies.
Yes. After completing the order, an order confirmation will automatically be sent to the specified email address.
In this case, the customer will be informed immediately and will receive either a refund or an alternative solution.
Yes. Shipping will take place once all items are available, unless otherwise agreed.
Yes. Orders received by 12:00 PM on weekdays that contain in-stock items are usually shipped the same day. For pre-orders, the shipping date specified in the product description applies.
Shipping & Delivery
Delivery within Germany usually takes 1-3 working days after shipment.
Yes. Items in stock are usually shipped within 24 hours and often processed on the same business day. Pre-orders are shipped at the time specified in the product description.
Shipping is handled by DHL. All shipments include tracking.
Yes. A tracking number will be automatically provided via email after shipment.
Booster packs, displays, and single cards are packaged securely for transport and in a collector-friendly manner. Depending on the product type, sturdy outer boxes, cushioning material, and additional securing devices are used to prevent creasing, crushing, or shifting.
Sealed displays are packaged in such a way as to protect the original seal. The packaging is adapted to the size, weight, and value of the goods to prevent damage during transport as much as possible.
If a delivery arrives damaged, this should be reported to customer service immediately. The order will be reviewed and a quick and suitable solution will be found.
payment
We accept PayPal, Apple Pay, Google Pay, Klarna, credit cards (Visa, Mastercard, American Express), and other common, secure online payment methods. All payments are encrypted.
Yes. All payments are processed via encrypted connections according to current security standards.
Yes. An invoice will be provided digitally upon request.
In this case, the order will not be completed. No charge will be made. Payment can be made again at any time, or a different payment method can be chosen.
No. It is not possible to change the payment method after placing an order. In this case, please contact customer service so that the order can be cancelled and then placed again.
The debiting time depends on the chosen payment method. With instant payment methods, the debit occurs immediately; with other payment methods, it is processed according to the terms and conditions of the respective payment provider.
Yes. After successful completion of the payment, an order confirmation will be automatically sent via email.
Returns & Refunds
Yes. Unopened, originally sealed goods can be returned within 30 days.
Opened or unsealed products are excluded from the right of return. This includes, in particular, opened booster packs, displays, boxes, and all items where the original seal has been removed or damaged. This policy serves to protect product integrity and ensure fairness to all customers.
The return is registered via the returns portal and then carried out according to the instructions given there.
The refund will usually be processed within a few working days after the return has been received and inspected at our warehouse.
The customer will bear the return shipping costs unless the error is on our part.
Yes. Individual items from an order can be returned, provided they are unopened, originally sealed, and covered by the return policy.
If a return is inspected in an opened, damaged or not originally sealed condition, the return may be refused.
Purchase & Valuation
We buy individual cards, graded cards, and larger collections from popular trading card games.
Yes. You can get a non-binding price estimate via the buyback portal by specifying which cards you want to sell. The prices shown are for guidance only and do not replace a final inspection after the cards have been received.
The purchase process is initiated via the buyback portal . There, you select the card game, choose between individual cards, bulk cards, or a collection, and enter the relevant card data. You will then receive a non-binding offer. After the cards are sent in, they will undergo a professional inspection and evaluation.
After acceptance of the offer and successful verification of the submitted cards, payment will be made via the previously agreed payment method. The payment will be initiated promptly after the evaluation is completed.
Yes. Cardcosmos also buys graded cards. Among other things, cards with recognized gradings are accepted, depending on condition, set, and current market demand.
Yes. Larger collections or lots can also be purchased. In these cases, prior contact or use of the purchase portal is recommended for a better assessment.
The purchase price depends on factors such as condition, language, rarity, set, gradings, and current market demand.
New releases & upcoming releases
Magic: The Gathering - Edge of Eternities
Release: August 1, 2025
Pokémon - Mega Evolution Exalted Heroes
Release: June 13, 2025
Riftbound: League of Legends Spiritforged
Release: October 31, 2025
Magic: The Gathering - Marvel's Spider-Man
Release: September 26, 2025
Pokémon - Crimson & Purple: Traveling Companions
Release: October 10, 2025
Disney Lorcana - Archazias Island
Release: November 21, 2025
Magic: The Gathering - Marvel Super Heroes
Release: June 26, 2026
Disney Lorcana - Myths/Fabled
Release: September 5, 2025
Boosters, Displays & Boxes – buy sealed trading cards online
Do you love opening boosters and discovering new sets? Then cardcosmos is the right place for you. In our TCG shop, you'll find a large selection of brand-new trading cards – from Pokémon , Yu-Gi-Oh!, Disney Lorcana , One Piece to Magic: The Gathering. We offer exclusively sealed products such as booster packs, displays, Elite Trainer Boxes, tins, and collector's boxes – perfect for collectors, players, and anyone looking for that authentic pack-opening experience.
Sealed Pokémon products for real trainers
Pokémon isn't just a game—it's a way of life. At cardcosmos, you'll find everything you need to make your collector's heart beat faster: booster packs , Pokémon displays , Elite Trainer Boxes , and special collections —all sealed and ready to ship. Whether you're just getting into the TCG or already filling your third display case, our products bring that authentic opening feeling right to your home. New sets or upcoming releases? No problem—with our Pokémon pre-orders, you're always one step ahead.
Boosters, Displays & Boxes – buy sealed trading cards online
Do you love opening boosters and discovering new sets? Then cardcosmos is the right place for you. In our TCG shop, you'll find a large selection of brand-new trading cards – from Pokémon , Yu-Gi-Oh!, Disney Lorcana , One Piece to Magic: The Gathering. We offer exclusively sealed products such as booster packs, displays, Elite Trainer Boxes, tins, and collector's boxes – perfect for collectors, players, and anyone looking for that authentic pack-opening experience.
Sealed Pokémon products for real trainers
Pokémon isn't just a game—it's a way of life. At cardcosmos, you'll find everything you need to make your collector's heart beat faster: booster packs , Pokémon displays , Elite Trainer Boxes , and special collections —all sealed and ready to ship. Whether you're just getting into the TCG or already filling your third display case, our products bring that authentic opening feeling right to your home. New sets or upcoming releases? No problem—with our Pokémon pre-orders, you're always one step ahead.
Magic: The Gathering – your game, your plan, your deck
Some open boosters – others summon creatures, combine colors, and plan turns ahead. If you're one of those latter types, you've come to the right place. At cardcosmos, you'll find MTG Displays , Draft Boosters , Play Boosters , Commander Decks , and Collector's Boxes – all sealed and ready to go. Whether you prefer playing at your local game store or testing your Commander deck in epic battles, our Magic: The Gathering selection not only powers up your deck, but thanks to fast shipping, it'll be with you in no time!
cardcosmos – more than just a TCG shop
Boosters, displays, and hype sets are one thing—but your TCG experience only really comes together with the right accessories . That's why at cardcosmos we develop our own products for everyone who wants to collect, protect, and play. Our premium albums and binders keep your cards safe and handy. For special items like Pokémon displays or ETBs, we offer custom-made acrylic boxes that combine protection and style. Want to take your favorite deck with you on the go? Then our robust deck boxes are just the thing. And when it's time to hit the field, our playmats provide the perfect surface—slip-resistant, durable, and ready to duel.
Magic: The Gathering – your game, your plan, your deck
Some open boosters – others summon creatures, combine colors, and plan turns ahead. If you're one of those latter types, you've come to the right place. At cardcosmos, you'll find MTG Displays , Draft Boosters , Play Boosters , Commander Decks , and Collector's Boxes – all sealed and ready to go. Whether you prefer playing at your local game store or testing your Commander deck in epic battles, our Magic: The Gathering selection not only powers up your deck, but thanks to fast shipping, it'll be with you in no time!
cardcosmos – more than just a TCG shop
Boosters, displays, and hype sets are one thing—but your TCG experience only really comes together with the right accessories . That's why at cardcosmos we develop our own products for everyone who wants to collect, protect, and play. Our premium albums and binders keep your cards safe and handy. For special items like Pokémon displays or ETBs, we offer custom-made acrylic boxes that combine protection and style. Want to take your favorite deck with you on the go? Then our robust deck boxes are just the thing. And when it's time to hit the field, our playmats provide the perfect surface—slip-resistant, durable, and ready to duel.
Loyalty pays off – with the cardcosmos loyalty program
At cardcosmos, it's not just the contents of your display that counts, but also your loyalty. That's why we reward you with our loyalty program : For every purchase, you automatically collect points that you can redeem for exclusive rewards. Whether it's practical TCG accessories , stylish collector's albums , or special collector's rewards – your activity with us pays off. And the best part: You don't need an extra account, no fine print, just your passion for collecting.
Collect points now, secure rewards, and get even more out of your TCG experience!
Buy trading cards online – variety for collectors and players
Trading cards are far more than just paper – they connect people, create memories, and offer countless gaming and collecting opportunities. In the cardcosmos online shop, you'll find a huge range of trading cards to buy, from brand-new booster boxes and sealed products to exclusive collector's editions. Whether you're a passionate gamer or looking to continually expand your collection, you'll discover the most popular TCGs like Pokémon , Yu-Gi-Oh!, Magic: The Gathering , Disney Lorcana , and the One Piece Card Game. Thanks to our fast shipping and our wide selection, you're always well-positioned at cardcosmos when it comes to your collecting hobby.
Loyalty pays off – with the cardcosmos loyalty program
At cardcosmos, it's not just the contents of your display that counts, but also your loyalty. That's why we reward you with our loyalty program : For every purchase, you automatically collect points that you can redeem for exclusive rewards. Whether it's practical TCG accessories , stylish collector's albums , or special collector's rewards – your activity with us pays off. And the best part: You don't need an extra account, no fine print, just your passion for collecting.
Collect points now, secure rewards, and get even more out of your TCG experience!
Buy trading cards online – variety for collectors and players
Trading cards are far more than just paper – they connect people, create memories, and offer countless gaming and collecting opportunities. In the cardcosmos online shop, you'll find a huge range of trading cards to buy, from brand-new booster boxes and sealed products to exclusive collector's editions. Whether you're a passionate gamer or looking to continually expand your collection, you'll discover the most popular TCGs like Pokémon , Yu-Gi-Oh!, Magic: The Gathering , Disney Lorcana , and the One Piece Card Game. Thanks to our fast shipping and our wide selection, you're always well-positioned at cardcosmos when it comes to your collecting hobby.
Accessories for trading cards – protection, organization and style
Collectors want to protect their cards for the long term. That's why at cardcosmos we offer not only cards, but also a wide selection of trading card accessories . From protective sleeves , toploaders , and deck boxes to high-quality scrapbooks and premium binders – here you'll find everything you need to keep your collection safe and organized. Acrylic boxes for displays or boosters add special highlights by not only offering protection but also being a real eye-catcher. Players also benefit from practical playmats that are ideal for tournaments or game nights. With the right accessories, you can ensure that your cards not only remain protected, but that your collection also increases in value in the long term.
New releases and pre-orders – get the latest TCG releases first
Timing is especially crucial with trading cards. Popular products like displays, Pokemon Elite Trainer Boxes , or Magic: The Gathering Collector Boosters are often sold out shortly after release. To ensure you never miss out, you can pre-order the latest TCG releases from cardcosmos. This way, you can secure your favorite products before they go on sale and avoid the risk of missing out at launch. We accept pre-orders for all major trading card games—from Pokémon and Magic: The Gathering to Disney Lorcana and One Piece . As an official partner and experienced retailer, we guarantee you only top-quality, sealed products. Don't miss a release and always be one step ahead of your community.
Accessories for trading cards – protection, organization and style
Collectors want to protect their cards for the long term. That's why at cardcosmos we offer not only cards, but also a wide selection of trading card accessories . From protective sleeves , toploaders , and deck boxes to high-quality scrapbooks and premium binders – here you'll find everything you need to keep your collection safe and organized. Acrylic boxes for displays or boosters add special highlights by not only offering protection but also being a real eye-catcher. Players also benefit from practical playmats that are ideal for tournaments or game nights. With the right accessories, you can ensure that your cards not only remain protected, but that your collection also increases in value in the long term.
New releases and pre-orders – get the latest TCG releases first
Timing is especially crucial with trading cards. Popular products like displays, Pokemon Elite Trainer Boxes , or Magic: The Gathering Collector Boosters are often sold out shortly after release. To ensure you never miss out, you can pre-order the latest TCG releases from cardcosmos. This way, you can secure your favorite products before they go on sale and avoid the risk of missing out at launch. We accept pre-orders for all major trading card games—from Pokémon and Magic: The Gathering to Disney Lorcana and One Piece . As an official partner and experienced retailer, we guarantee you only top-quality, sealed products. Don't miss a release and always be one step ahead of your community.
Buy Pokémon cards – Collect, play & invest
Pokémon cards have been among the most popular trading cards worldwide for decades. In our selection, you'll find a wide variety of Pokémon cards in German and English , from booster packs and displays to Elite Trainer Boxes, promos, and single cards . Whether you want to buy Pokémon cards, have your cards appraised , or are specifically looking for rare cards like Pikachu, Full Art, or Secret Rares – you've come to the right place.
Pokémon cards are suitable for both children and adult collectors and investors. Many sets offer long-term value potential, while others represent fun and nostalgia. All Pokémon products come from official sources , are original and inspected , and are shipped securely packaged.
Magic: The Gathering – Cards, Commander Decks & more
Magic: The Gathering (MTG) is the world's most strategically demanding trading card game. Here you'll find Magic cards , the latest booster displays , Commander decks , starter sets, and accessories for both beginners and experienced players. Formats like Commander , Draft, and Modern are especially popular.
Many players wonder why MTG cards can be so expensive – the reason lies in their limited availability, tournament relevance, and collector's value. From classics to new releases like Foundations, Final Fantasy, or Roadmap sets, we cover the entire spectrum. All MTG products are new, original, and from official retailers , ideal for deckbuilding, tournaments, or collecting.
Buy Pokémon cards – Collect, play & invest
Pokémon cards have been among the most popular trading cards worldwide for decades. In our selection, you'll find a wide variety of Pokémon cards in German and English , from booster packs and displays to Elite Trainer Boxes, promos, and single cards . Whether you want to buy Pokémon cards, have your cards appraised , or are specifically looking for rare cards like Pikachu, Full Art, or Secret Rares – you've come to the right place.
Pokémon cards are suitable for both children and adult collectors and investors. Many sets offer long-term value potential, while others represent fun and nostalgia. All Pokémon products come from official sources , are original and inspected , and are shipped securely packaged.
Magic: The Gathering – Cards, Commander Decks & more
Magic: The Gathering (MTG) is the world's most strategically demanding trading card game. Here you'll find Magic cards , the latest booster displays , Commander decks , starter sets, and accessories for both beginners and experienced players. Formats like Commander , Draft, and Modern are especially popular.
Many players wonder why MTG cards can be so expensive – the reason lies in their limited availability, tournament relevance, and collector's value. From classics to new releases like Foundations, Final Fantasy, or Roadmap sets, we cover the entire spectrum. All MTG products are new, original, and from official retailers , ideal for deckbuilding, tournaments, or collecting.
One Piece Card Game – Displays, Starters & Accessories
The One Piece Card Game delights fans of the series and TCG players alike. Here you'll find One Piece cards in German and English , including OP displays, booster packs, starter decks, and illustration boxes . Sets like OP05, OP13, OP14, and OP15 , as well as limited special editions, are especially popular.
Whether you want to collect, play, or invest in One Piece cards – we offer verified, original products and a wide selection to suit every need. Many collectors also use the One Piece TCG online or in simulators to test new decks. Our products are perfect for tournaments, casual play, and long-term collections.
Disney Lorcana – Cards, Displays & Starter Decks
Disney Lorcana combines iconic Disney characters with a modern trading card game. In our shop you'll find Disney Lorcana cards , starter decks , booster displays , and popular sets like Myths, Whispers from the Deep, and Winter Magic .
Lorcana is aimed at both beginners and experienced TCG players and collectors. Many cards already have high collector value and are ideal for building a long-term collection. Whether you're looking for a card list , the value of specific Lorcana cards , or powerful decks – with us you'll find only original, verified Disney Lorcana products .
One Piece Card Game – Displays, Starters & Accessories
The One Piece Card Game delights fans of the series and TCG players alike. Here you'll find One Piece cards in German and English , including OP displays, booster packs, starter decks, and illustration boxes . Sets like OP05, OP13, OP14, and OP15 , as well as limited special editions, are especially popular.
Whether you want to collect, play, or invest in One Piece cards – we offer verified, original products and a wide selection to suit every need. Many collectors also use the One Piece TCG online or in simulators to test new decks. Our products are perfect for tournaments, casual play, and long-term collections.
Disney Lorcana – Cards, Displays & Starter Decks
Disney Lorcana combines iconic Disney characters with a modern trading card game. In our shop you'll find Disney Lorcana cards , starter decks , booster displays , and popular sets like Myths, Whispers from the Deep, and Winter Magic .
Lorcana is aimed at both beginners and experienced TCG players and collectors. Many cards already have high collector value and are ideal for building a long-term collection. Whether you're looking for a card list , the value of specific Lorcana cards , or powerful decks – with us you'll find only original, verified Disney Lorcana products .
cardcosmos and our claim
Cardcosmos is a specialized online shop for trading card games such as Pokémon, Magic: The Gathering, One Piece, and Disney Lorcana. We cater to collectors, players, and investors looking for certified individual cards, sealed TCG products, and high-quality accessories. Our focus is on transparent product presentation, fair prices, and a clear shop structure. As a German retailer, we combine professional online commerce with genuine community engagement through a physical store and direct interaction with active players and collectors. This practical experience is continuously incorporated into our product range, pricing, and customer service.
Shipping, Returns and Trust
All orders at cardcosmos are shipped from our own warehouse in Germany. Delivery times and stock levels are always up-to-date and reflect actual inventory. Individual cards are securely packaged, and sealed products are shipped in their original packaging. Returns and refunds are processed transparently and in accordance with legal regulations after receipt and inspection of the goods. cardcosmos sells exclusively original trading card game products, carefully checks the condition of each item, and places great importance on honest descriptions. Our customer service team is personally available and provides reliable support for all questions regarding orders, products, and processes.
cardcosmos and our claim
Cardcosmos is a specialized online shop for trading card games such as Pokémon, Magic: The Gathering, One Piece, and Disney Lorcana. We cater to collectors, players, and investors looking for certified individual cards, sealed TCG products, and high-quality accessories. Our focus is on transparent product presentation, fair prices, and a clear shop structure. As a German retailer, we combine professional online commerce with genuine community engagement through a physical store and direct interaction with active players and collectors. This practical experience is continuously incorporated into our product range, pricing, and customer service.
Shipping, Returns and Trust
All orders at cardcosmos are shipped from our own warehouse in Germany. Delivery times and stock levels are always up-to-date and reflect actual inventory. Individual cards are securely packaged, and sealed products are shipped in their original packaging. Returns and refunds are processed transparently and in accordance with legal regulations after receipt and inspection of the goods. cardcosmos sells exclusively original trading card game products, carefully checks the condition of each item, and places great importance on honest descriptions. Our customer service team is personally available and provides reliable support for all questions regarding orders, products, and processes.